3 Friction Points I Noticed:

  1. Home page feels cluttered — too many sections, banners, and options competing for attention. New users and older users especially struggle with this.

  2. District app by Zomato is placed at the top but is small and easy to miss — poor discoverability for a key feature.

  3. Food on Train feature can feel hectic — unclear flow, especially for first-time user

2 Places Where AI Could Help:

  1. No conversational assistant for recommendations or queries — a chatbot could help users decide what to order based on mood, diet, or budget.

  2. During checkout, AI could proactively surface relevant offers or remind users of applicable discounts they might have missed while browsing.

1 Feature That Already Feels AI-Powered:

  1. Personalised restaurant and dish recommendations on the home feed as you scroll — likely powered by past order behaviour and browsing patterns.

Bonus Observation:

Healthy Mode is a thoughtful feature for health-conscious users but the UI feels cluttered. A simpler, cleaner toggle experience would improve adoption.